All units are turnkey furnished, including all bed linens and towels. Starter kits are provided for bathrooms with toilet paper, soap, and shower amenities. There are trash bags in all the wastebaskets, a roll of paper towels, and starter amounts of dish soap, laundry soap, and dishwasher detergent. Additional supplies will need to be purchased, as well as items such as foil, salt and pepper, napkins, and other kitchen items. Please note, for your safety, we do not allow pantry and/or perishable items to transfer between guests

All the units in the rental program offer free Wi-Fi. The login information, including the site name and password, is located in the unit’s compendium.

There is a computer and printer at the front desk for use when necessary, as well as a small conference room for guest use based on availability

All residences have a washer and dryer for guest use. One package of detergent will be provided as a starter pack, but any additional detergent will need to be provided by the guest.

There are hair dryers in each of the rental units.

Your garbage should be placed in a tied garbage bag and disposed into a hallway trash chute. Recyclables are collected separately in appropriately marked cans (details are provided in your welcome packet). The trash chutes are located on each floor next to the stairs. The recycling bins are located on the ground levels on both sides of the building.

An authorized employee or repair person may enter the premises during customary business hours for any purpose connected with the repair, improvement, care, and management of the premises. Courtesy notice will be provided in advance except in emergency situations.

Our Central Air Conditioning Systems are regulated for both heating and cooling to ensure consistent and safe operation of the unit during your stay. Our AC thermostats can be set to cool at a minimum of 72 degrees during the Summer, and it can be set to heat the unit up to 68 degrees during Winter months. These parameters are based on manufacturer and AC Service Technician recommendations, and they ensure that you will have the best possible stay with us, without interruptions. In Southwest Florida, our temperatures can reach into the high 90’s, with humidity in the 80%-90% ranges. When this occurs, air conditioning systems are pushed to the max. These AC systems are only designed to cool a room to 20 degrees below the ambient outside temperature. So, if it is 95 degrees outside, the AC system will only be able to cool the home or unit to 75 degrees respectively. AC systems do not blow colder air when they are set below their capable cooling parameters, they only blow more frequently for longer time periods. If the outside temperature maintains a constant 95+ degrees, the unit will not be able to keep up if they are set below 72 degrees. Setting the temperature below this can cause increased condensation to build up, prolonged periods of operation with minimum downtime between cooling’s, and the unit will incur damage that could cause it to cease operating. Not everyone is familiar with this situation, or the recommendation for proper HVAC use in Southwest Florida, so we have installed Smart Thermostats that help to ensure your room is a cool 72 degrees or higher depending on your preference, and that it stays that way during your entire stay. While some guests request temperatures of 66-68 degrees, that is just not possible here in Southwest Florida without causing significant damage to the property you are renting. This damage may not surface during your stay, but it might during the next guests stay. In order to ensure the best experience for everyone, we have installed these safeguards. We appreciate your understanding and participation to protect our property, our homeowner’s property, and our guest experience.

Each unit is supplied with beach towels: 2 bedroom – 4 beach towels, 3 bedroom – 6 beach towels, 4 bedroom – 8 beach towels. Renters are responsible for the use and care of the beach towels and will be held accountable for any loss or damage to the room beach towels upon check-out.